Not sure where to start? That’s exactly why I’m here. Tell me what you’re dealing with — I’ll let you know if and how I can help, and what it would involve. No obligation. No jargon.
Request a Consultation
Fill out the form below and I’ll follow up within 1–2 business days. Pricing is based on scope — we’ll talk through what’s needed before any commitment.
What I Can Help You With
I work as a Benefits Navigation Consultant — I help people understand the system, figure out which forms apply to them, organize their paperwork, and follow through on what needs to happen next. I am not a lawyer or a registered VAC representative. I help you do things yourself — I don’t do things instead of you.
Veterans & CAF Members
- Benefits Navigation — Understanding which VAC programs you may be entitled to and in what order to apply.
- Disability Benefits Application (PEN923) — Walking through the First Application process, what’s needed, and how to document your conditions.
- Medical Questionnaire Support (PEN6248f) — Drafting letters to your treating physicians requesting completion of the psychiatric medical questionnaire; explaining what the form requires.
- Pension for Life — Understanding the Pain and Suffering Compensation, Income Replacement Benefit, and Career Impact Allowance streams.
- Form 664 — Appointment of Representative — Understanding what this form does and how it authorizes your navigator to communicate with VAC on your behalf.
- Form 928 — Consent to Collect — Authorizing VAC to gather records from your healthcare providers.
- Notice of Decision / Reconsideration — Understanding what your decision letter means and what options you have. (Note: formal representation at a tribunal requires a registered advocate.)
- Document Organization & Follow-Up — Tracking what’s been submitted, what’s outstanding, and what timelines to expect.
Adults with ADHD
- Disability Tax Credit (T2201) — Understanding eligibility, working with your doctor to complete the form, and submitting to CRA.
- ADHD Accommodation Documentation — Organizing medical and assessment records for workplace, school, or benefits applications.
- CPP Disability (CPP-D) — Navigating the application process for those whose ADHD significantly limits their ability to work.
- AI Tools & ADHD Coaching — Practical, hands-on teaching for using AI tools (ChatGPT, Claude, and others) to manage tasks, deadlines, paperwork, and executive function challenges. This is not therapy — it’s skills and systems, adapted for how your brain works.
- Document Organization & Follow-Up — Building simple systems so nothing falls through the cracks.
Anyone Stuck in the System
- Understanding a denial or decision letter — Plain-language breakdown of what it says and what comes next.
- Figuring out which forms apply to your situation — Starting from scratch and not sure where to begin? That’s a consultation.
- Following up on stalled applications — Understanding timelines, what to expect, and when and how to follow up with VAC or CRA.
Common Forms — Quick Reference
Not sure which form you need? Here’s a plain-language breakdown of the most common ones I work with.
Veterans Affairs Canada (VAC)
| Form | What It Is | Who Fills It Out |
|---|---|---|
| PEN923 | Disability Benefits First Application — the main form to start a VAC disability claim | Veteran (with support) |
| PEN6248f | Psychiatric/Psychological Medical Questionnaire — your doctor or psychiatrist documents your mental health conditions for VAC | Your treating physician or psychiatrist |
| Form 928 | Consent for VAC to Collect Personal Information from Third Parties — authorizes VAC to request your records from doctors, hospitals, etc. | Veteran |
| Form 664 | Appointment of Representative — authorizes a named person to communicate with VAC on your behalf | Veteran |
| Form 1879 | Application for Attendance Allowance — for veterans who need assistance with daily living | Veteran + physician |
| Pension for Life forms | Pain and Suffering Compensation, Income Replacement Benefit, Career Impact Allowance — multiple streams depending on your situation | Veteran (with support) |
Canada Revenue Agency (CRA)
| Form | What It Is | Who Fills It Out |
|---|---|---|
| T2201 | Disability Tax Credit Certificate — certifies a severe and prolonged physical or mental impairment for CRA tax credit purposes. ADHD can qualify. | You + your certifying practitioner (doctor, psychologist, etc.) |
Service Canada (CPP)
| Form | What It Is | Who Fills It Out |
|---|---|---|
| CPP Disability Application (ISP-1151) | Application for Canada Pension Plan Disability Benefits — for those whose disability prevents them from working regularly at any job | Applicant + physician |
Important Notice: Services provided by EJ MacKenzie are not legal representation, formal advocacy before government bodies or administrative tribunals, therapy, or medical advice. I work alongside you — I help you understand, organize, and navigate. You remain in control of your application at all times. For formal representation at a VAC Review Tribunal or Veterans Review and Appeal Board, contact a VAC-accredited service bureau or legal advocate.